Privacy Policy
This privacy policy was last updated on September 23, 2026.
Kentucky Cannabis Company, LLC, d/b/a Bluegrass Hemp Oil (referred to as “Company,” “us,” or “we”), a Kentucky limited liability company, provides the bluegrasshempoil.com website (
Thank you for visiting our Site. We have created this privacy policy (the “Privacy Policy”) in order to disclose and address how we collect, use, protect, or otherwise handle ‘Personally Identifiable Information’ (PII) you provide to us as a user of the Site. PII, as used in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context, such as a name or mailing address.
You agree to this Privacy Policy, in its entirety, when you: (a) access or use this Site; (b) register with the Site; (c) place an order; (d) agree to receive email or SMS text messages from us; (e) provide any Personally Identifiable Information; (f) sign up to receive offers for free samples, products, or discounts; or (g) register for one of our promotions.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle personal information. If you have any questions or concerns regarding thi
Kentucky Cannabis Company
PO Box 3790
Midway, KY 40347
WHAT PERSONAL INFORMATION DO WE COLLECT?
The majority of the product and service information posted on the Website is offered without our collecting any PII from you. You can surf the Website and view much of our content anonymously. However, when you set up an account/register through our Website, fill out a form, subscribe to a newsletter, opt into SMS updates, or purchase an item from our Website, we collect personal information voluntarily provided by you, which may include your:
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First and last name;
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Email address;
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Billing address;
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Shipping address;
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Mobile phone number;
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Credit card number and payment details; and
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Items purchased from us.
We use this personal information in order to provide you with the content, subscriptions, goods, and services that you request or purchase through our Website. We use your email address to provide you with information about your order an
The information collected from you is used in the following ways:
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To personalize your experience
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To improve the website, including our marketing and advertising efforts
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To improve customer service
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o administer contests, promotions, surveys, or other site features -
To process orders or transactions
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To communicate periodically via email or SMS messaging.
WHAT OTHER INFORMATION DO WE COLLECT?
The Site collects some information about you using technology, so it may not be readily apparent to you that it is being collected. For example, when you visit the Site, we automatically collect certain non-personally identifiable information from your browser, such as your internet service provider's address, IP address, device identifier, the web page from which you came, and a record of your activity on the Site. If you visit the Site using a mobile device, we may collect information about the device, including the operating system and its location. We may use information collected through technology to make the Site more interesting and useful to you, help us with usability on the Site, ensure that the Site works properly on your device, improve the content and layout of the Site, notify you about updates to the Site, and contact you for marketing purposes.
REGISTRATION
You can place an order through our Site without registering, but checkout does require a user to provide certain PII and to agree to the Company’s Terms and Conditions for the Site. To use some features on our Website or place an order, a user may complete a registration form on the Site to establish a password-protected user account. During registration, a user is required to give contact information, such as name and email address, and payment information such as a cre
COOKIES & TRACKING TECHNOLOGIES
A cookie is a text file stored on the user’s hard drive containing information about the user. The Website creates cookies to record information about a user’s preferences, such as the items you add to your shopping cart, and for security purposes. Cookies are also used to help us determi
You may refuse/block the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this Website.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
DISCLOSURE OF PERSONAL INFORMATION
Kentucky Cannabis Company, LLC owns and operates the Website and we are the sole owner of the information collected through the Site. We do not sell your personal data to third parties.
We know how important it is to keep the information you’ve entrusted to us confidential. We will not rent, sell, or share your personal information with third parties, except as follows:
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Disclosure for Legal or Security Reasons: We may disclose and release your personal information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, to our Website or employees, or to protect our Website, system, or network, our employees, agents, suppliers, licensors, content providers,
and the rights and property of the Company, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct, or a violation or alleged violation of this Privacy Policy or other agreement we may have with you. -
Disclosure for Shipping, Billing, and Processing: We use outside fulfillment and shipping providers (such as USPS, FedEx, or UPS) to ship orders, secure payment processors to process payments, and trusted third-party software tools to assist with customer service and website analytics. These companies will not retain, share, store, or use any of our users’ personal information for any secondary purposes beyond servicing your order and maintaining our operations.
SMS / MOBILE MESSAGING TERMS & PRIVACY
When you opt in to receive text messages from Bluegrass Hemp Oil, you agree to receive recurring automated marketing and informational text messages sent to the mobile telephone number provided.
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No Sharing of Mobile Data: Mobile information and SMS opt-in consent will never be shared, sold, rented, or leased to third parties or affiliates for marketing or promotional purposes.
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Message Frequency & Rates: Message frequency varies based on your interaction with us. Standard message and data rates may apply depending on your text/data plan with your mobile provider. Wireless carriers are not liable for delayed or undelivered messages.
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Consent Not Required for Purchase: Your consent to receive text messages is completely voluntary and is not a condition of purchasing any goods or services from us.
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How to Opt-Out (Unsubscribe): You can cancel SMS communications at any time by texting STOP to any message you receive from us, or by clicking the unsubscribe link provided in the text message. After texting STOP, you will receive one confirmation message confirming you have been unsubscribed.
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Support / Help: For help or support regarding our SMS service, text HELP to any message you receive or email us at [email protected].
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Transferring Numbers: You agree that before changing or transferring your mobile number, you will opt out of our text program by texting STOP or emailing [email protected] so we do not send messages to a new line owner.
STATE PRIVACY RIGHTS & YOUR CONTROLS
Depending on your state of residence, state privacy laws (such as those in California, Virginia, Colorado, Connecticut, Texas, and others) may grant you specific rights regarding your personal information. These rights may include:
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Right to Access / Know: The right to request information about the categories and specific pieces of personal data we have collected about you.
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Right to Delete: The right to request that we delete personal data we have collected from you, subject to certain exceptions (such as fulfilling pending orders or complying with tax laws).
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Right to Correct: The right to request that we correct inaccurate personal data that we maintain about you.
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Right to Opt-Out: The right to opt out of the processing of your personal data for targeted advertising, data sales, or profiling.
To exercise any of these privacy rights, please submit a request by emailing us at [email protected] or contacting us via physical mail at:
Kentucky Cannabis Company
PO Box 3790
Midway, KY 40347
BULLETINS & NEWSLETTERS
If a user wishes to subscribe to one of our e-bulletins, newsletters, or any other informational material that we offer, we will ask for contact information, such as name and email address.
USER-GENERATED CONTENT: FEEDBACK, RATINGS, COMMENT
In order to post a message, comment, provide feedback, or ask us a question, you will
Your email address is not visible on public boards. However, remember that whatever you post on our message boards or review sections is public knowledge, and you should always use caution when posting. Avoid posting your home address, phone number, or other PII on any public board or forum. We reserve the right to remove or edit any content item or to close any user account for any reason. To request removal of your personal information from our message boards, blog, or community forum, contact us at [email protected].
SURVEYS & CONTESTS
From time to time, our website requests information from our users via surveys or contests. Participation is completely voluntary. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code or age level).
LINKS TO OTHER WEBSITES & SOCIAL MEDIA
The Site may contain links to other websites of interest. Once you have used these links to leave our site, we do not have control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy applicable to the website in question.
SECURITY
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
COMMUNICATIONS FROM OUR WEBSITE
We occasionally send users of our Website information on products, services, special deals, newsletters, and e-bulletins. Each user has the option to not receive these types of communications and may
Service-related announcements (such as temporary maintenance notices or order fulfillment updates) are necessary for administrative purposes, and users generally cannot opt out of transactional emails directly tied to an active order or account maintenance.
CORRECTION / UPDATING PERSONAL INFORMATION
If a user’s personal information changes, or if a user no longer desires to be a registered user, we enable users to correct, update, or remove the personal data provided to us. Such changes can be made through your account profile page on our website or by emailing us at [email protected].
CHOICE / OPT-OUT
When purchasing a product, a user may checkout as a guest and is not required to register an account. Our users are given the opportunity when registering or checking out to opt out of having their email address added to marketing and promotional lists. You may opt out of promotional emails at any time by following the unsubscribe instructions included at the bottom of each email or by sending a request to [email protected].
CHILDREN’S PRIVACY (COPPA)
Our Website is not directed to or intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18 years of age, you should not register or provide personal information on this Website. If we obtain actual knowledge that a user is under 18 years of age, we will take steps to remove that user’s personal information from our systems. In compliance with the Children’s Online Privacy Protection Act (COPPA), if you are a parent or guardian who believes your child under the age of 13 has disclosed personal information to us, please contact us at [email protected] so that we may immediately delete such information.
DATA RETENTION
We will retain your personal information for as long as your user account is active, as necessary to fulfill your orders, or as needed to provide you with services. We will also retain and use your information as necessary to comply with legal obligations (such as tax and accounting rules), resolve disputes, and enforce our agreements. When personal data is no longer required, it is securely deleted or anonymized.
SALE OF BUSINESS
In the event that Kentucky Cannabis Company, LLC undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, visitor information (including PII) will likely be among the assets transferred. You will be notified via email or a prominent notice on our Website of any such change in ownership or control of your personal information.
NOTIFICATION OF CHANGES
Our Privacy Policy is subject to change. In the event of material changes, we will provide notice by updating the effective date at the top of this policy and posting notification on our Website. We encourage you to periodically review this page for the latest information on our privacy practices.
FAIR INFORMATION PRACTICES & DATA BREACH RESPONSE
In accordance with Fair Information Practices Principles, in the event that a security breach occurs affecting your personal data, we will take responsive action, including notifying affected users via in-site notification and/or direct email within required legal timeframes.
CAN-SPAM ACT
The CAN-SPAM Act sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to stop receiving unwanted communications.
In accordance with CAN-SPAM, we agree to:
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Not use false or misleading subjects or email addresses.
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Identify marketing messages as advertisements where required.
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Include the physical address of our business headquarters or official mailing box.
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Monitor third-party email marketing services for compliance, if used.
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Honor opt-out and unsubscribe requests promptly.
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Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future marketing emails, you can email us at [email protected] or click the unsubscribe link in any promotional email, and we will promptly remove you from marketing correspondence.